This privacy policy is compliant with the Data Protection Act of Kenya (2019) and international privacy standards.
1. Overview
NIARISE is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data when you use our mental health platform.
2. Data Collection
| Data Category | Examples | Purpose |
|---|---|---|
| Personal Information | Name, email, phone number | Account creation and communication |
| Health Information | Mental health history, session notes | Treatment provision and care coordination |
| Technical Data | IP address, device info, cookies | Platform functionality and security |
| Usage Data | Session times, features used | Service improvement and analytics |
3. Data Usage
4. Data Sharing
4.1 Information We Share
- •With treating practitioners as necessary for care
- •For legal compliance or court orders
- •To prevent harm or emergency situations
- •With third-party service providers (payment processors, etc.)
4.2 Data Protection Agreements
All third-party service providers are bound by strict data protection agreements and must adhere to our privacy standards. We ensure compliance with Kenyan data protection laws for any international data transfers.
5. Security Measures
Technical Security
- End-to-end encryption
- Secure data storage
- Regular security audits
- Access controls
Organizational Security
- Staff training
- Access policies
- Regular audits
- Incident response plans
6. Your Rights
Contact Our Privacy Team
For any privacy-related questions or concerns, please contact our Data Protection Officer:
Email: privacy@NIARISE.co.ke
Phone: +254 700 000 000
Address: Nairobi, Kenya